Governance & Leadership
Operations Manual — Introduction
Purpose, applicability and revision rules for the chapter Operations Manual.
Governance
Board structure, officer responsibilities, committees, elections and chapter governance authority.
Conflict of Interest Policy
Chapter conflict-of-interest requirements and disclosure expectations.
Approved By-Laws
Chapter bylaws covering affiliation, purposes, membership, governance and use of PVA intellectual property.
Administration & Chapter Operations
Administration Policies & Procedures
Office administration, correspondence and communication authority, contracts, complaints and chapter representation.
Operating Procedures
Day-to-day operating procedures for staff, programs, correspondence, fiscal requests and chapter administration.
Privacy Policy
Published privacy policy describing the chapter’s collection and use of website visitor information.
Financial Governance
Financial Policies & Procedures
Treasurer responsibilities, annual budgeting, audit requirements, financial controls and chapter credit policies.
Programs & Member Services
Chapter Programs
Membership, communications, newsletter/social media, sports, outreach, fundraising and chapter program responsibilities.
Sports Policies & Procedures
Sports administration, reporting, member points, funding, practices, safety and National Veterans Wheelchair Games participation.
Recreation & Activities
Program responsibilities, budgeting and planning for chapter recreation and member activities.
Related Chapter Records
2023–2024 Annual Report
Annual chapter report with leadership messages, program activity and financial reporting.